At ALCIS IT Global Private Limited, we strive to deliver high-quality IT/software services. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are handled.

1. Service Nature

We provide IT/software development services including website development, mobile app development, and custom software solutions tailored to client requirements.

2. Cancellation Policy

Clients may request cancellation before the project begins. Once the project has started, cancellation may not be possible or may incur charges based on work completed.

3. Refund Policy

Payments are generally non-refundable once work has started. However, refunds may be considered:

• If the project has not started
• If there is delay or non-delivery from our side
• If mutually agreed between both parties

4. Partial Refunds

Partial refunds may be provided depending on the stage of work completed.

5. Processing Time

Approved refunds will be processed within 7–10 business days via the original payment method.

6. Contact Information

Email: [email protected]

Address: 619, Shekhar Central, Indore, Madhya Pradesh, India - 452010